Oct 28, 2024

CitiPark Welcomes New CTO to Enhance Customer Experience

CitiPark is pleased to announce the promotion of Pete Dowling to Chief Technology Officer (CTO).

With over 18 years of experience in the technology sector and a proven track record of leading innovative solutions, Pete will now oversee the company's technology strategy and innovation efforts.

Since joining CitiPark in 2012, Pete has served as the Head of Systems and Infrastructure, where he played an integral role in scaling our IT operations, optimising infrastructure, and implementing cutting-edge technology that enhanced operational efficiency.

Transforming Operations

Under his leadership, the department has achieved remarkable milestones, including overseeing the rollout programme of Skidata AG to our branches and more recently the upgrade programme to all our branches to CitiBrain PMS, CitiPark’s in-house developed Parking Management System, bringing an innovative and bespoke, customer centric experience whilst introducing operational efficiencies to the business, helping to drive the company’s growth and stability.

In his new role as CTO, Pete will spearhead the development and execution of CitiPark's long-term technology vision. He will be responsible for driving innovation across all departments, aligning technology initiatives with business objectives, introducing artificial intelligence technologies and overseeing the development of new products and solutions to meet the evolving needs of our business and its partners.

"Pete’s deep expertise and strategic mindset have been instrumental in transforming our technology operations and we are confident that in his new role as CTO he will continue to elevate our technology landscape and position us for even greater success."

Ben Ziff, CEO of CitiPark.

Pioneering Progress

Pete brings extensive experience in technology within the parking industry, being responsible and contributing to several initiatives in recent years.

Combined with a passion for emerging technologies, he is committed to fostering a culture of innovation, collaboration, and continuous improvement within the company.

“I’m excited to take on this new challenge and help shape the future of technology at CitiPark and our subsidiary businesses. Technology is at the heart of everything we do, and I’m looking forward to leading our talented team as we continue to innovate and drive success for our clients.”

Pete Dowling